Hospitality Manager

Job Purpose

To manage and coordinate daily hospitality activities and operations, supervising staff members, and adhere to company policies, standards, and procedures.

Qualifications

• Grade 12 qualification (Matric)
• Formal qualification such as a Hotel School Diploma or University Degree directly related to Food & Beverage will be an advantage

Minimum Requirements

• 5 years Food & Beverage Management experience in at least a minimum three-star operation in a senior position
• Computer literate in Microsoft Word and Excel is required
• Knowledge of Micros, Opera Food & Beverage and Opera Sales & Catering, Searchlight Transaction Portal, knowledge will be an added advantage.
• Excellent communication skills required

Main Resposibilites

• Effectively manage, control and direct Food & Beverage division.
• Manage all Food & Beverage outlets & Banqueting.
• Ensure effective communication to all persons by working closely with Groups & Conventions, National Sales, F & B Control, Kitchen and Finance.
• Responsible in ensuring food hygiene and safety standards.
• Control of all F&B areas in accordance with the policies and procedures of the company.
• Plan, organise and direct administrative service within all divisions to ensure maximum productivity, co-ordination, communication and work performance.
• Personally oversee all VIP events.
• Ensure IR/HR policies and procedures are applied consistently throughout the F&B department.
• Control Costs
• Maximise Profitability
• Effective business processes that support the achievement of company hospitality goals and objectives
• Ensure satisfied guests and return business
• Maintain sustainable competitive edge.
• Maintain The Hotel Standards