Doorman

Job Purpose

Ensure that all guests are welcomed into the hotel. To ensure that guests are assisted with their luggage. To ensure that all policies and procedures are adhered to at all times.

Qualifications

Formal Qualifications

Minimum:

• Standard 10 / Grade 12

Minimum Requirements

2 years high volume door experience

Excellent inter-personal skills

Well groomed

Able to work under pressure

Main Responsibilities

1. Welcome guests in a courteous and friendly manner.
2. Ensure that area of operation is kept neat and tidy at all times.
3. Maintain high standards of crime prevention at all times.
4. Ensure all emergency exits are clear of any obstructions.
5. Ensure crowds are controlled at all times.
6. Ensure hotel management is advised upon the arrival of any VIP guests.
7. Inform hotel management of any incidents that occur in operating area.
8. Assist hotel guests with their luggage and the correct storing of luggage.

Main Responsibilities Cont.