Inspector

Job Purpose

To supervise operational processes, to ensure that direct reports follow appropriate procedures and maintain high standards and to provide excellent customer service through leading by example and motivating staff members.

Qualifications

• Matric with pass in Mathematics or accounting

Minimum Requirements

• Previous supervisory experience will be an advantage
• Two years gaming experience preferred
• Competency on Roulette, Blackjack, Poker, Punto Banco and Baccarat (with 9 months experience on Baccarat and/or Midi Punto Banco)
• Presentable
• Good inter-personal skills
• Good attendance and disciplinary records
• Operationally required to work in a smoking environment

Main Resposibilites

• Opening and closing of gaming tables according to company and gaming board procedures.
• Table administration, including player tracking, fills and credits, and hourly counts.
• Guest relations, including recording player’s names, signing for complimentary drinks, handling disputes and assisting guests.
• Ensure Company and Gaming Board compliance in the way that dealers conduct games and monetary transactions.
• On the job development of dealers.